StrongTower Infotech & Cybersecurity Consultancy

How To Choose A Reliable Cloud Services Provider For A Firm

Cloud computing refers to a flexible delivery service of the computing system or IT resources. The services cover databases, servers, networks, software, analytics, intelligence, and many other cloud-based computing activities. Previously, the files were stored in physical devices like hard drives, USB drives, or disks. Without access to such physical hardware devices, the files were impossible to reach, but since the cloud has been introduced, we don’t have to worry about that anymore. Thanks to the cloud, file accessibility from anywhere in the world has become possible as the data is stored on a network of host computers that runs over the internet.

No doubt, cloud technology has been experiencing fierce growth lately, and businesses are moving towards making cloud software and platforms their default setting. However, with the range of vast market options, it is challenging to choose one exemplary cloud service provider that can help your business safely secure and store its data. 

Some Tips On How To Choose The Right And Safe Cloud Service

Cloud computing is a software architecture that stores data on distant host computers, easily accessed over the internet. Opting for cloud computing can be very beneficial for your business as it will allow you to run your business through the virtual world by being anywhere and at any time. As a result, accessing your data will become much more accessible and straightforward. Now, choosing the right cloud service provider shouldn’t be your choice but your need as it’s the question of the security of your business data, so you better be cautious with this. Following are some of the tips to guide you on how to choose the right and safe cloud service:

Security 

There is no question that when it’s about the security of your data, no error or damage can be tolerated. Cloud computing is meant to protect your data from thefts, viruses, or hackers. Therefore, before moving any further, the first and foremost aspect you should consider is that you must ensure the security provided by the potential cloud service providers. Three levels of security must be checked on: network, physical setup, and host. You can contact different service providers and ask questions to verify their security processes and ensure that it aligns with your data requirements. You must also check on other essential features like intrusion detection, multi-factor authentication, IDS & IPS access control systems, data encryption, and enterprise-grade firewalls. 

Backup

All cloud service providers offer data backup services but do that fit your needs is the actual concern. First, you must check with your potential cloud service provider if they have a good backup facility. It is advised to contact the service provider yourself and ask questions like how the backup process works, its speed or how frequently it backs up the data every day, and what amount of data is backed up. Once you are satisfied with their answers and your data backup needs are fulfilled, you can go forward with the service. 

Service Level Agreement

A service level agreement is a written document containing all the service terms, conditions, and standards. The document reads as an agreement between the service provider and the user. It will specify what services the user is entitled to receive and how the service provider will compensate if the set standards and conditions are not fulfilled. There are two different SLAs: standard SLA and exclusive SLA. You can sign a standard SLA if you are taking on a generic plan. Still, if you plan to take on a customized plan, you can ask the provider to document an exclusive SLA comprising all the personalized services or standards you both decided on. The document needs to be read and understood carefully before signing it as it defines the terms of the agreement between you and the cloud service provider, and in case of any breach from any side of the party, will therefore be liable to the other party as per the terms of the contract. 

Support

Your next significant concern must be the cloud service provider’s level of support. Before opting for any provider, it’s essential to consider whether they can provide the help you need. For example, many hosting companies are there with restricted help and support hours, which might not be your best fit. Therefore if you are looking to work on weekends and have late business hours, consider a host where you can quickly get 24/7 unrestricted help. One more thing to consider is how they deliver this support. By phone? Through chat? Or email? It’s better to ask these questions to the hosting companies in advance to know what kind of support you will have access to so that there are no delays later. 

Pricing

Investing in IT is never inexpensive; it asks for a considerable investment. When making such an investment, you would anticipate receiving good returns. With so many cloud hosting platforms in the market, it is highly recommended to do your research beforehand and find the one that is mindful of your requirements and doesn’t overcharge for the same. In addition, you should ask about the additional costs and the rising costs in case more services are added later. 

Delivery Model

There are wide varieties of delivery models out there with so many modifications and flexibility. So before choosing your cloud service provider, you better see which one is best suited for your business. The three cloud computing delivery models are public, private, or hybrid. The public model offers an open environment where the public cloud host controls the company’s data. Whereas in the case of the private model, the data is being handled under a private network concealed behind a firewall. They offer more secure control but are costlier than the public network. Then lastly, we have a hybrid option, where the company can use private and public models for different parts of its business. 

Conclusion

Cloud computing is fast-expanding network-based computing. It offers your business various IT benefits regarding the security and storage of your data. No doubt technology is the best, but it is deceptive too. Therefore, it’s always our responsibility to ensure that we keep our minds and eyes open when trusting it. Therefore, don’t think twice before asking your potential cloud service provider questions related to your business data requirements. You don’t want to compromise its security. Also, if you are unfamiliar with such procedures and terms, it is always in your best interest to consult any IT service consultant to know what’s best for your business and they will explain everything to you that you might not know.

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